FAQs Updated

Event Information

When is the event?

Sunday August 30, 2020

What’s included in my entry?

Your entry fee includes:

  • An official The Sunday Mail bridge to Brisbane technical running t-shirt
  • Your race number and timing chip
  • Free public transport
  • Exclusive Bridge Benefits offers at South Bank Parklands retail outlets after the event on Sunday August 30
  • The opportunity to race in Brisbane’s most unique courses
  • And of course, the opportunity to be a part of Queensland’s largest community fun run

What are the Start Zones?

Sporting WheeliesQualification Required
Blue EliteQualification Required: 2019 B2B results or equivalent distance event <40min
Red EliteQualification Required: 2019 B2B results or equivalent distance event <50min
Green RunUnder 60min
Yellow JogOver 60min
Grey WalkOver 60min
Purple EliteQualification required: 2019 B2B results or equivalent distance event <29min
Orange RunUnder 30min
Aqua JogUnder 45min
Pink WalkOver 45min

Can I change my Start Zone or Distance?

If you entered before postage cut off or have selected to pick up your race number at the Race Office, please contact Help desk to make the change. If you would like to change into a qualifying start zone you will need to provide proof of your time from a previous Bridge to Brisbane or another officially timed event.

If you have already received your race bib in the post, you will need to bring your coloured race number to our Race Office during opening hours so that we can make the change and issue you with a new bib.

Will my Race Kit be posted?

If you entered before the postage cut off date and selected the postage option in the registration process, your race number will be sent to the valid Australian address you provided on your entry. If you did not select the postage option a entry, you will need to collect your Race Kit from the Race Office during opening hours.

Will I receive a time?

Yes, your entry includes a race number with a disposable timing chip attached. You will be able to view your time online after the event or you can choose to have your time sent to you via SMS when you register for an additional cost.

Do you offer refunds?

Unfortunately we can not offer refunds. However, if you can not make it on the day, you can transfer your entry to another person by contacting the Help Desk.

Is there a baggage drop?

No, due to safety reasons we do not offer a baggage drop service for this event. We recommend you wear an old jumper in the morning that you would like to donate to charity and we will collect it from the start line and donate it on your behalf.

When will the Race Office be open and where is it located?

The Sunday Mail Bridge to Brisbane Race Office will be located at the:

  • South Bank Pizza, South Bank Brisbane (covered outdoor auditorium)
  • Corner of Little Stanley St and Grey St
  • South Bank 4101
  • There is paid car parking accessible around the area

The Sunday Mail Bridge to Brisbane Race Office will be operational at the following times:

  • Thursday 27 August: 8:00am – 6:00pm
  • Friday 28 August: 8:00am – 6:00pm
  • Saturday 29 August: 8:00am – 2:00pm


Where is the start line?

The 10km start line is located at the top of the Roma St Parklands (Wickham Terrace into College Road)

The 5km start line is located at Captain Burke Park (End of Main St, Kangaroo Point)

Where is the finish line?

The finish line is located on Little Stanley St, Southbank.

Race Day

Can I bring my pet?

No, for health and safety reasons pets are not allowed on course. Of course, registered guide dogs are always welcome.

Can I listen to an iPod/headphone device?

We recommend you don’t, as you will need to be able to hear and follow instructions of event personnel and fellow runners?

Can I push a pram/stroller?

Yes definitely, prams and strollers are allowed. Children in prams are free but they will not receive a Race Kit or finishers t-shirt. Please note the prams are required to start at the back of their chosen start zone.

Can I ride my skateboard/rollerblades/scooter/bike?

No, due to health and safety guidelines, these method of transport are banned from the event.

What do I do if I feel unwell on course?

If you are unable to continue at any point along the course, you should seek assistance from a race marshal who will get help for you as soon as possible. Do not continue if you feel unwell.

What happens if I have lost a child/adult?

Any lost people will be directed to the Information Tent at the Finish Village. We recommend you decide on a meeting spot with your group before the event starts. Parents should write your contact details on the back of your child’s race number to make sure that you can be easily contacted if they are lost.

What if I come accross another participant who needs medical assistance?

If you come across another participant who needs medical assistance, please make note of your location and alert your nearest marshal or call our medical command centre or call 000.

What should I wear?

Comfortable clothes and sensible shoes for running/walking. Be aware that some fabrics may cause chafing or blisters. An old jumper and/or t-shirt that you are happy to give to charity may be worn for warmth prior to warm up and left at the start line. Otherwise you can store this in your car or with a friend/family member prior to the start of the race if you do not wish to dispose of any clothing. Please note that a baggage drop service will not be available for health and safety reasons. Please ensure you make alternative arrangements.

What time does the race start?

6:15am10km Blue & Red Elite Runners
6:20am10km VIP Charity Runners
6:20am10km Green Runners
6:50am10km Yellow Joggers
7:15am10km Grey Walkers
9:40am5km Event Start

Times are subject to change*

Will there be transport available to and from the event?

Yes, all participants receive FREE public transport on event day until 3pm. All you need to do is show your official 2020 race number on Brisbane Transport buses and QLD Rail Trains. Please note, due to capacity levels City Cat and Ferry services will not be included in the free public transport.


Can I fundraise for a charity of my choice?

Absolutely, we understand that you may already have a charity close to your heart, so we have teamed up with Everyday Hero so that you can select any of the hundreds of charities available. If your favourite charity isn’t on the list, you will need to ask the charity to contact Everyday Hero and have them added as a certified charity.

Can I fundraise for more than charity?

Yes! You can choose to donate to as many charities as you would like. Just set up a fundraising page for each charity and start fundarising.

How do I create or join a fundraising team?

This is really easy once you click Start Fundraising. On the right hand side of your fundraising page you can either join or create a fundraising team and from there just follow the on-screen prompts to complete.

How do I start fundraising?

This year all fundraising is done online. You can set up your own fundraising page via the Everyday Hero page. Just click start fundraising and from there you can create a page, share it with your friends and start fundraising. When you are setting up your fundraising account, make sure you use the same first name, last name, and email address as you did during the registration process to ensure we can easily calculate your Hero Time.

What’s Hero Time?

In the Bridge to Brisbane, you run one race, but get two times – your race time and your Hero Time. Your Hero Time equals your race time minus 1 second for every $1 you raise for charity. You must use the official Bridge to Brisbane Everyday Hero page to be eligible for a Hero Time.

I need help with my fundraising page.

Please contact Everyday Hero’s support team on 1300 798 768 or help@everydayhero.com.au between 7am and 6pm AEST Monday – Friday for any fundraising page or team queries.